Distance Sales Contract
Distance Sales Contract
ARTICLE 1 – PARTIES
1.1 SELLER
TITLE : NAZLI CEREN
ADDRESS: Mecidiyeköy mah. büyükdere cad. alba iş merkezi no:67-71 iç kapı no: 9 Şişli/İstanbul
TELEPHONE :
FAX :
E-MAIL :
1.2. BUYER
NAME/SURNAME/TITLE:
ADDRESS :
TELEPHONE :
E-MAIL:
ARTICLE 2 – SUBJECT
The subject of this Agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation published in the Official Gazette on 27.11.2014, regarding the sale and delivery of the product/products ordered by the CUSTOMER electronically from the website called nazliceren.co and whose code, name, quantity and sales price are specified on the invoice in Article 3.
ARTICLE 3 – DETERMINATION OF ISSUES RELATING TO THE PRODUCT, PAYMENT AND DELIVERY SUBJECT TO THE CONTRACT
3.1 PRODUCTS
The basic features of the goods or services are located at nazliceren.co . The sales price listed for the products and announced on the site. The announced prices and campaigns will remain valid until updated and changed. The prices announced for a certain period will be valid until the end of the specified period. All taxes of the goods or services subject to the contract are included in the sales price and published on the site.
3.2 DELIVERY METHOD AND SCHEDULE
Delivery Address :
Person to be Delivered:
Billing Information :
After the ordered product or products are supplied by Nazli Ceren, they will be shipped within 3-7 business days depending on their category. Shipping is carried out via DHL Express, and the shipping fee is fixed based on the destination country. Any shipping cost exceeding the fixed price shall be covered by the SELLER. The BUYER is obligated to pay the shipping fee specified for their respective country at the time of purchase.
3.3 DELAY INTEREST
Payment for purchased products will be made in cash or by credit card. Therefore, no late payment interest is applied by the SELLER.
ARTICLE 4 – GENERAL PROVISIONS
4.1. He/she declares that he/she has read the preliminary information on the nazliceren.co website regarding the basic characteristics of the contractual product, the sales price including all taxes, the payment method, the delivery and the expenses of which will be covered by the BUYER, the delivery period and the full commercial title, full address and contact information of the SELLER, and that he/she has been informed correctly and completely and has given the necessary confirmation electronically.
4.2. The product or service subject to the contract shall be delivered to the BUYER or the person/organization at the address indicated by the BUYER within the period specified in the preliminary information on the website, depending on the distance of the BUYER's place of residence, provided that the legal period of 30 days is not exceeded. All kinds of shipping costs related to the delivery indicated in Article 3 shall be covered by the BUYER .
4.3. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to whom the product is to be delivered does not accept the delivery.
4.4. SELLER cannot be held responsible for any problems encountered by the cargo company during the delivery of the product to the BUYER, or failure to deliver the ordered product to the BUYER. Even if the BUYER is not at the address at the time of delivery, the SELLER will be deemed to have fulfilled its obligation fully and completely. Therefore, all kinds of damages arising from the BUYER receiving the product late, and the expenses incurred due to the product waiting at the cargo company and/or the return of the cargo to the SELLER will be borne by the BUYER.
4.5. In case the payment for the service(s) subject to the contract is made by the BUYER via credit card, all legal risks, including the unfair and unlawful use of the credit card by unauthorized persons, which may arise from the difference between the BUYER and the credit card owner or the person to whom the service will be provided, belong to the BUYER. The BUYER accepts and undertakes that it will not make any claims from the SELLER in the event of any damages in the aforementioned cases.
4.6. If a repair is requested for the product, the periods specified in the Consumer Law and relevant regulations apply.
4.7. The SELLER may supply a different product of equal quality and price to the BUYER before the expiration of the performance obligation arising from the contract, provided that it has a justified reason.
4.8. If the SELLER cannot deliver the contracted product within the specified time due to force majeure or extraordinary circumstances such as adverse weather conditions or interruption of transportation, the SELLER is obliged to notify the BUYER. In this case, the BUYER may exercise one of the following rights: cancellation of the order, replacement of the contracted product with a similar one, if any, and/or postponement of the delivery period until the impending situation is eliminated. If the BUYER cancels the order, the amount paid will be refunded in a lump sum within 10 days according to the payment method in the order.
4.9. Unless there is a temporary disruption in the delivery of an order that has been collected, the Company reserves the right to change the intermediary cargo company for end users without any notice.
4.10. If the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or illegal use of the BUYER's credit card, bank card, debit card and/or other payment systems offered on the Website by unauthorized persons for reasons not caused by the BUYER's fault after the delivery of the product, the BUYER is required to return the relevant product to the SELLER within 3 (three) days, provided that it has been delivered to the BUYER. In this case, the shipping costs belong to the BUYER.
4.11. Once the package is received, it is deemed that the delivery company has fulfilled its duty properly. Therefore, packages found to be damaged during delivery should not be accepted and a report should be kept.
ARTICLE 5 PAYMENT RETURN PROCEDURE
5.1. In cases where the BUYER exercises their right of withdrawal, the relevant product cannot be supplied for various reasons, or the arbitration board decides to refund the price to the BUYER, for payments made by credit card, bank card, and/or other payment systems offered on the Website, the return shipping fee shall be deducted from the collected amount before the refund is processed. The remaining amount shall be refunded by the SELLER to the relevant bank within 14 (fourteen) days following the cancellation of the order by the BUYER. The bank shall then reimburse the BUYER’s credit card in the same number of installments as the original purchase. The reflection of this amount in the BUYER’s account after the refund is processed to the bank is entirely subject to the bank’s internal procedures, and the SELLER shall have no involvement or authority in this matter.
5.2. Products requested to be returned or changed must be placed in a separate package/box and sent back in a way that will not be damaged in the cargo. Any damage that may occur on the original boxes of the products and the cargo labels etc. attached to them will impair the originality and therefore the resalability of the products, therefore, their return or change will not be possible.
ARTICLE 6 – RIGHT OF WITHDRAWAL
6.1. In distance contracts related to the sale of goods, the consumer has the right to reject the goods and withdraw from the contract without assuming any legal or criminal liability and without providing any justification within 7 days from the date of receipt. However, some products sold on our website are made-to-order, and returns are not accepted for these dresses. Additionally, since discounted products are offered for sale in limited stock and to ensure fairness among consumers, returns are not accepted for products purchased at a discount. In distance contracts related to the provision of services, this period begins on the date the contract is signed. If the contract stipulates that the service will be performed before the 7-day period expires, the Customer may exercise the right of withdrawal until the date the service is set to begin. The shipping costs arising from the exercise of the right of withdrawal shall be borne by the BUYER.
6.2. In order to exercise the right of withdrawal, the SELLER must be notified by fax, telephone or e-mail within 7 days as specified in Article 1 of this Agreement and the product must not have been used in accordance with the provisions of the distance sales contract. Within the scope of the right of withdrawal, the product must not have been used in accordance with the provisions of Article 6 of the distance sales contract.
6.3. Products to be returned within 7 days must be delivered complete and undamaged, including the box and packaging. The product price will be refunded to the Customer within 14 days following the receipt of these documents by the Seller.
6.4. In case of exercising this right, it is mandatory to return the original invoice and a copy of the cargo delivery report stating that the product delivered to the 3rd party or the BUYER was sent to the SELLER. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned.
ARTICLE 7 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
Unless otherwise agreed by the parties, the consumer cannot exercise hers/his right of withdrawal in the following contracts:
a) Contracts for goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or provider,
b) Contracts regarding goods prepared in line with the consumer's wishes or personal needs.
c) Contracts for the delivery of goods that are perishable or subject to expiration.
ç) Contracts regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery and whose return is not suitable for health and hygiene reasons.
d) Contracts concerning goods that are mixed with other products after delivery and cannot be separated due to their nature.
e) Contracts regarding books, digital content and computer consumables presented in material form, if protective elements such as packaging, tape, seal, package have been opened after delivery of the goods.
f) Contracts regarding the delivery of periodicals such as newspapers and magazines, other than those provided within the scope of a subscription contract.
g) Contracts related to accommodation, goods transportation, car rental, food and beverage supply and the evaluation of free time for entertainment or recreation purposes, which must be made on a specific date or period.
g) Contracts regarding services performed instantly in electronic environment or intangible goods delivered instantly to the consumer.
h) Contracts regarding services that are started to be performed with the consumer's approval before the expiry of the right of withdrawal period.
ARTICLE 8 – COMPETENT COURT
In disputes arising from the implementation of this Agreement, Turkish Law shall apply and Istanbul (Central) Courts and Enforcement Offices shall have jurisdiction.
This Agreement has been read, accepted and confirmed by the parties electronically. The provisions of the Consumer Protection Law No. 6502 and the relevant legislation shall apply to matters not regulated in this Agreement. In the event of the order being placed, the BUYER shall be deemed to have accepted all the terms of this Agreement.
SELLER: NAZLI CEREN
BUYER :
HISTORY :
